ClinikMail

Your Clinic's Email, Inside Your Clinic's Records

Real mailboxes on your own domain, a fast inbox built for a busy front desk, and email that finally knows which patient it belongs to.

ComposeInbox12SentDrafts2SpamTrashSHAREDfrontdesk@billing@DMARC passPatientScanned · cleanLink to patient

Use Cases

See how your clinic's email, inside your clinic's records transforms healthcare workflows

Front Desks Sharing One Address

[email protected] as a shared inbox the whole desk works from — with assignment, so two people never reply to the same patient twice.

Clinics On Their Own Domain

Mail on the domain you already own, verified with a guided DNS wizard, so patients see your practice in the From line and not a generic provider.

Practices That Live In Their Inbox

Email arrives beside the chart it belongs to. Link a thread to a patient and it lands on their timeline — the one thing a general mail provider can never do.

Key Benefits

Email Under The Same Rules As The Chart

Messages are stored under row-level security, behind the two-factor wall that guards clinical records, with every read written to the audit trail. Deleting is a tombstone — the message leaves every view, and retention is still honoured.

Complete Feature Set

Everything you need for your clinic's email, inside your clinic's records

Mailboxes & Domains

Addresses that are actually yours

  • [email protected], ready immediately
  • Your own domain, on every plan
  • Guided DNS setup with live checks
  • Personal and shared mailboxes
  • Aliases and catch-all rules

The Inbox

Built to be lived in

  • Threaded conversations
  • Keyboard shortcuts that match Gmail
  • Archive, label and read state apply instantly
  • Undo send
  • Search across sender, subject and body

Shared Inboxes

A team on one address

  • Assign a thread to a colleague
  • See who is already replying
  • Internal notes nobody outside sees
  • Labels the whole team shares
  • Per-mailbox membership

Protection, Both Directions

Inbound and outbound

  • Attachments scanned before download
  • Look-alike domain and display-name spoof warnings
  • Mail-bomb and subscription-storm handling
  • Bounces and complaints shown as what they are
  • Rate limits that grow with your history

Patient Email, Handled Properly

Two modes, chosen per message

  • Secure link to the patient portal by default
  • Direct email only with recorded consent
  • A warning before sensitive detail leaves in plain text
  • Link a thread to the patient's chart
  • The thread appears on their timeline

Assisted, Never Automatic

AI that drafts and files, and stops there

  • Triage and label the morning inbox
  • Draft a reply for review
  • Summarise a long thread
  • Every draft badged as AI-written
  • Nothing is ever sent without a human

Ready to transform your practice?

Join thousands of healthcare providers using ClinikEHR

Included in the plan you already have

Mailboxes are on every plan, including Free. Storage is the only thing that scales — we do not charge per mailbox the way seat-priced providers do.

FeatureFreeStarterEssentialTeam
Mail storage, per clinic5 GB15 GB50 GB120 GB
Mailboxes3102550
Your own mail domains12310
Shared inboxesIncludedIncludedIncludedIncluded
IMAP, POP3 and SMTP accessIncludedIncludedIncludedIncluded
Spam filtering and attachment scanningIncludedIncludedIncludedIncluded
Audit trail and two-factor wallIncludedIncludedIncludedIncluded

Scroll the table sideways to see every plan.

Questions clinics ask first

The honest answers, including where the edges are.