State of EHR 2026: Adoption, Costs, Rules and What's Next
State of EHR 2026: how many physicians use an EHR, who sells them, which rules changed, what an EHR costs from published prices, and the risks.
By ClinikEHR Team
Duration
70 MINSNearly every office-based physician and hospital in the U.S. already uses an electronic health record (EHR), the software that holds patient charts. So the useful questions in this state of EHR 2026 report are different: who sells it, which rules apply, what it costs and what can go wrong. It gathers the latest EHR adoption statistics, with dated numbers linked to their sources. One limit up front: the newest official counts for office-based physicians and hospitals are from 2024. The federal agency behind them says its June 2026 reports are its last formal ones.
Quick Answer
Nearly every office-based physician and hospital has an EHR. In 2024, 95% of office-based physicians used one, per ONC, the federal Office of the National Coordinator for Health IT (ONC, 2024). That year, 99.4% of non-federal acute care hospitals had a certified EHR, meaning a legal agreement with a certified developer, which ONC says is not the same as adopting it (ONC, 2024). These are general, children's and cancer hospitals that the federal government does not run. A certified EHR is one that meets federal technical rules.
So the choices that matter now are which system, at what full price, under which rules and with what risk. The CDC, the federal public health agency, has ended its physician survey. ONC says its June 2026 briefs are its last formal reports, so no newer official count is planned. Any 2026 rate elsewhere is an estimate.
Key numbers
- 95% of office-based physicians used an EHR in 2024 and 91% a certified one, up from 42% using any EHR in 2008 (ONC, 2024).
- 86.1% of solo physicians had any EHR in 2024, against 99.1% in practices of 51 or more physicians (ONC, 2024).
- The biggest vendor, Epic, is the main EHR for 27.7% of physicians (2024). The top five vendors together reach 59.1% (our sum of the five published shares: 27.7 + 11.1 + 7.5 + 7.3 + 5.5). In hospitals, Epic serves 50.8% in 2024 (ONC, physicians, 2024; ONC, hospitals, 2024).
- 34 of 60 EHR certification criteria, the technical tests an EHR must pass to be federally certified, would be removed under HTI-5. HTI-5 is a 2025 ONC proposal to cut those rules. Its final version was under White House review on October 6, 2026 (ONC, 2025; federal review list, 2026).
- 41%: only 44 of the 107 full EHRs in our cost calculator show a price on their own site. Full EHRs are complete systems, not one-job tools. Prices were read on September 26, 2026 (EHR cost calculator, 2026).
- $398 a month is the median for one primary care practice: 2 clinicians who prescribe, 600 visits a month, and only e-prescribing, insurance claims and a patient portal. The median is the middle price, with half of the vendors costing less and half costing more. It covers the 7 of 11 other vendors with published prices whose pages list and price e-prescribing, claims and a portal, in our calculator, without ClinikEHR. With ClinikEHR, the median is $376 across 8, and ClinikEHR's own $354 is one of the two middle values (September 2026) (EHR cost calculator, 2026).
- OCR, the Office for Civil Rights at the U.S. Department of Health and Human Services (HHS), enforces HIPAA, the federal health privacy law. It says hacking and ransomware are the most frequent type of large breach, meaning a breach of 500 or more people (HHS OCR, 2026). Ransomware is software that locks a system until the victim pays. About four in five large 2025 breaches in our tally were hacking or IT incidents (HHS breach portal, 2025).
At a glance
Nearly every physician has an EHR; the open questions are price, rules and risk
Six numbers from 2024 to 2026. Each detail line gives the data year.
95%
Office-based physicians with any EHR
91% used a certified one (2024)
86.1%
Solo physicians with any EHR
Against 99.1% in practices of 51 or more physicians (2024)
41%
Full EHRs that show a price
44 of the 107 full EHRs in our calculator (September 2026)
$398
Median monthly price, primary care
The middle price for one practice: 2 prescribing clinicians, 600 visits a month, e-prescribing, claims and portal only. 7 of the 11 other priced vendors list and price all three features, without ClinikEHR; $376 across 8 with it, where ClinikEHR's own $354 is one of the two middle values (September 2026)
6 hours
In the EHR per 8 patient hours
One 2025 study of 195 primary care doctors at one academic health system
34 of 60
Federal EHR tests proposed for removal
Certification criteria in HTI-5, a 2025 ONC proposal; not final on October 6, 2026
Each figure carries its own data year in the detail line. Prices are published list prices read on September 26, 2026.
2024 to 2026Sources: ONC physician EHR adoption brief · ClinikEHR EHR cost calculator · Applied Clinical Informatics · ONC HTI-5 proposed rule fact sheet
How We Gathered This Data
We read government data briefs and surveys, agency pages and the Federal Register, the government's daily record of new rules. We also read peer-reviewed studies, which outside experts check before publication, and surveys from professional groups and industry firms. For facts about one company, we read its own pages. We read everything in September and October 2026, and every number carries its data year, the year it describes. We left out pages we could not open, secondhand figures where an original existed, and figures whose definitions conflict.
This report covers the United States, because that is where the public data we found come from. Hospitals appear only where they give context for a clinic, because you run a clinic.
Our EHR cost calculator holds 123 products: 114 full EHRs and 9 one-job tools such as telehealth, AI-note and booking tools. Seven of the 114 are free software a practice installs itself, so we leave them out of price statistics. That leaves 107 full EHRs.
We read each price on the vendor's own page on September 26, 2026. "Published" means the page gives a price for at least one plan. Vendors that give a price only on request, called quote-only vendors, sit outside every median.
A median is the middle price: half of the vendors cost less and half cost more. In tables, "n" means the number of vendors behind a figure. We quote a median only when 5 or more vendors remain without ClinikEHR.
We build ClinikEHR, and it is one of the 107, so where it changes an answer we show results with and without it. Its figures include features our team confirmed that its pricing page does not list.
We count one note and one reminder per session, or per client where the vendor's file says so. We count one claim, a bill sent to an insurance company, per billed session. So 110 sessions with 70% billed to insurance give 77 claims (110 times 0.70).
"Monthly" is the steady price after first-year discounts and before card fees. "First year" adds one-time set-up fees and uses first-year rates, so it is not simply 12 times the monthly price. SimplePractice claim rates are those effective October 1, 2026.
How many doctors' offices, hospitals and other settings use an EHR?
Nearly all office-based physicians and hospitals do, and fewer behavioral health and long-term care settings do. The newest official counts are 2024 data. The CDC, the federal public health agency, ended its physician survey with the 2024 round. ONC then said its June 2026 briefs on physicians and hospitals are its final formal reports, so any 2026 rate is an estimate. The CDC's survey page says:
The final NEHRS data collection was completed in 2024.
CDC, National Electronic Health Records Survey (NEHRS), page dated May 20, 2026.
What do the newest EHR adoption statistics show for doctors' offices?
In 2024, 95% of office-based physicians used any EHR, and 91% used a certified one, which meets technical rules set under a federal program. In 2008, only 42% used any EHR. The survey ran July to December 2024 (CDC, 2024) and reached 1,725 physicians (ONC, 2024). Physicians answered for themselves, so these are self-reports, not audits.
The table shows how use grew from 2004 to 2024. The source gives no reason for the 2022 dip (to 88%, from 90% in 2018 and 2020) or the 2024 jump (from 88% to 95%).
| Year | Any EHR | Certified EHR |
|---|---|---|
| 2004 | 21% | not tracked |
| 2008 | 42% | not tracked |
| 2012 | 72% | not tracked |
| 2014 | 83% | 74% |
| 2018 | 90% | 82% |
| 2022 | 88% | 84% |
| 2024 | 95% | 91% |
Source: ONC, 2004 to 2024. The survey method changed in 2012.
Practice size matters, as the chart below shows.
The data
Share of office-based physicians with any EHR, by practice size, 2024
- Solo practice (1 physician)Certified EHR: 79.9%86.1%
- 2 to 3 physiciansCertified EHR: 90.2%94.2%
- 4 to 10 physiciansCertified EHR: 92.9%97.9%
- 11 to 50 physiciansCertified EHR: 95.1%98.4%
- 51 or more physiciansCertified EHR: 98.5%99.1%
Self-reported survey of 1,725 physicians, weighted to stand for about 415,000. Small groups have fewer respondents, so their numbers carry more error. ONC's table marks every larger group as clearly different from solo practices, beyond what chance would explain.
2024Source: ONC physician EHR adoption brief, Table 1
The solo rate is 13.0 percentage points below the rate for practices of 51 or more (99.1 minus 86.1). The certified rate is 18.6 points below (98.5 minus 79.9). About one in ten physicians (9.8%) answered don't know when asked if their EHR was certified (CDC, 2024).
So ONC counted a physician as using a certified EHR if they named one of ten certified EHR makers, even if they had answered no or don't know. ONC says the true rate may still be higher than 91%. Ask any vendor: is this product certified?
How many hospitals and other care settings use an EHR?
Almost every hospital has one: 99.4% of non-federal acute care hospitals had a certified EHR in 2024, up from 99.0% in 2018 (ONC, 2024). In 2010, hospitals differed by size, ownership and location. By 2024 those gaps had almost closed: for-profit hospitals were at 98%, and non-profit, government, small, rural and independent hospitals at 99% or higher. The table shows other settings. Do not rank the rows, because each survey counts something different.
| Setting | Headline share | Data year | What the number means | Source |
|---|---|---|---|---|
| Non-federal acute care hospitals | 99.4% | 2024 | Hospitals with a certified EHR; for hospitals, "certified" means a legal agreement with a certified developer, which ONC says is not the same as adopting it | ONC |
| Community health centers (federally funded clinics) | 99.6% have an EHR; 99.11% use a certified one | 2025 | 98.97% at all sites plus 0.59% at some sites (our addition of two published rows); 0.44% have none; 43.11% run more than one EHR or data system | HRSA (Health Resources and Services Administration) |
| Office-based physicians | 95% | 2024 | Any EHR; 91% used a certified one | ONC |
| Mental health and substance use treatment facilities | 68% (EHR only) | 2024 | 25% more mix an EHR with paper, so 93% use an EHR alone or with paper (our sum). 4% have no plans to adopt one. 19% join a health information exchange, a network where providers look up each other's records | ONC |
| Residential care communities | 52.6% | 2025 cycle (data collected November 2024 to July 2025) | Communities using an EHR; 45.3% do not and 2.2% did not answer. The earlier 36% (2018) and 48% (2022) in CDC QuickStats left out missing answers, so they are not an exact match | CDC |
| Adult day services centers | 33.1% | 2025 cycle (data collected November 2024 to July 2025) | Centers using an EHR; 64.7% do not and 2.2% did not answer | CDC |
Near-total use does not mean one system: 43.11% of community health centers run more than one EHR or data system. The remaining gaps sit in smaller outpatient, behavioral health and long-term care settings, not hospitals. Why it matters: nearly all hospitals and health centers have an EHR. If you refer patients to them, the question is whether your system can exchange records with theirs. What to do: before you choose an EHR, ask your main referral partners which systems they use.
Does having an EHR mean records move easily?
Using an EHR is not the same as sharing records. The tables show answers from the 2024 survey of 1,725 office-based physicians (CDC, 2024). In 2024, about one in three physicians often sent records electronically to outside providers (31.6%) or often received them (34.7%). About one in two often searched outside sources for a new patient's records (50.4%). Only 42.1% said their EHR brings in outside data without retyping or scanning.
| Question (office-based physicians, 2024) | Often | Sometimes | Rarely | Never | Don't know |
|---|---|---|---|---|---|
| Send records to outside providers through the EHR or a portal (not eFax) | 31.6% | 17.7% | 15.1% | 24.9% | 10.0% |
| Receive records from outside providers | 34.7% | 23.5% | 14.5% | 20.3% | 6.6% |
| Search outside sources for a new patient | 50.4% | 20.1% | 9.1% | 17.8% | 1.6% |
| Other answers (office-based physicians, 2024) | Share of physicians (barriers: share who answered yes) | ||||
| --- | --- | ||||
| EHR brings in outside data without manual entry or scanning: yes / no / don't know | 42.1% / 30.7% / 21.1% | ||||
| Outside information often arrives as a scanned document | 46.5% | ||||
| Barrier: multiple systems or portals | 60.2% | ||||
| Barrier: providers in the referral network cannot exchange | 50.6% | ||||
| Barrier: limited or no IT (computer) staff | 33.8% | ||||
| Barrier: added cost (38.3% did not know) | 31.1% |
The don't know answers run from 1.6% to 38.3%, so the true shares may differ. Satisfaction with the EHR itself looked better than the sharing results. In 2024, 67.0% were satisfied (25.5% very plus 41.5% somewhat), and 19.7% were dissatisfied (12.7% plus 7.0%). These are our sums of published rows. Shares are of all physicians; the 5% with no EHR were not asked.
Records move only if your referral partners can exchange them too. About half of physicians (50.6%) said providers in their referral network cannot. So ask any vendor how it brings in outside records without retyping.
Who sells EHRs, and what changed in the EHR market in 2025 and 2026?
Doctors' offices are spread across a long list of vendors, while three vendors serve over four in five hospitals (ONC, 2024). The market also changed in 2025 and 2026. Hospitals bought fewer systems, two vendors saw ownership changes, one retired a product and one fell behind on its public financial reports. A large market share does not tell a clinic whether a vendor will keep supporting its product or let you take your data out. So this section also lists ownership and exit events.
Who has the biggest share of the EHR market?
The table shows the main EHR that office-based physicians named in 2024, as a share of all physicians, including the 5% with no EHR (ONC, 2024).
| Main EHR named by office-based physicians, 2024 | Share of all physicians |
|---|---|
| Epic | 27.7% |
| Meditech | 11.1% |
| eClinicalWorks | 7.5% |
| athenahealth | 7.3% |
| Cerner (now Oracle Health) | 5.5% |
| Top five together (our sum of the five rows above) | 59.1% |
| NextGen | 4.1% |
| Practice Fusion | 3.2% |
| Allscripts | 2.7% |
| Modernizing Medicine | 2.4% |
| Greenway | 2.1% |
| Other vendors | 21.5% |
| No EHR | 5% |
Small practices pick from a wide mix of vendors: 32% of solo physicians use a top-five vendor, against 90% in practices of more than 50 (ONC, 2024). A second federal data set looks different: in 2024, 62.8% of 268,652 clinicians reporting to a Medicare quality program named Epic (ONC, 2024). These are two different counts, not a contradiction.
The first counts physicians, one main EHR each. The second counts clinicians who chose to report, lets each name several products, and misses practices that skip the program. Why it matters: a high share tells you what big groups and hospitals chose, not what fits a clinic your size. What to do: ask vendors for references from clinics of your size and specialty.
In hospitals, Epic served 50.8% in 2024 (ONC, 2024). KLAS, a health IT research firm, counts signed contracts instead. Fierce Healthcare reported from KLAS data that Epic had 43.7% of U.S. acute care hospitals and 56.9% of hospital beds in 2025 (Fierce Healthcare, 2025). The two sources count different things, so the shares do not match.
What changed in 2025 and 2026, and why should a clinic care?
The table lists seven events in date order and names each source type, because a company's own release gives only its own account.
| Date | What happened | Source type |
|---|---|---|
| March 3, 2025 | ModMed, which sells specialty-specific EHRs, said Clearlake Capital Group took a majority stake in it. The companies did not disclose financial terms. | Company release |
| June 6, 2025 | Madison Dearborn Partners joined Thoma Bravo as an owner of NextGen Healthcare. NextGen also announced that a new CEO will take over. | Company release |
| October 3, 2025 (announced November 18, 2025) | Oracle said its next-generation EHR earned ONC certification and is ready for U.S. ambulatory (outpatient) customers. The release names no customers or prices. | Company release |
| 2025 (reported May 14, 2026) | Hospital buying slowed. Hospitals affected by new EHR decisions fell 40% from 2024 and 50% from 2023. In 2025, 60 organizations (164 hospitals) decided, against 272 hospitals in 2024. | KLAS blog |
| February 4, 2026 | Best in KLAS 2026, an annual customer-satisfaction award from KLAS: athenahealth for independent physician practices (third year in a row) and Epic for health systems (16th year). The release names no winner for practices of 1 to 10 physicians. | KLAS press release |
| May 26, 2026 | Veradigm, a vendor to independent practices, was behind on its required public financial reports. It filed its 2023 and 2024 annual reports and aims to file the 2025 report before the end of 2026. Its stock trades over the counter, meaning outside a national exchange such as Nasdaq, and the company says it wants to relist on one. | Company filing |
| August 6, 2026 | IntrinsiQ is retiring UroChartEHR, a urology EHR, and named ModMed its preferred replacement. Customers may pick any vendor. No retirement date or fee is given. | ModMed release |
Satisfaction awards are not market share, and the ModMed release comes from the company that gains the customers. The lesson: a vendor can change owners, retire a product or fall behind on filings. None of these events proves a product is bad, but each is a fact a clinic can check. Ask who owns the vendor, how long it will support the product and how you get your data out.
Which rules changed or are changing, and where does each one stand in October 2026?
Rules fall into three groups, based on who must follow them: EHR vendors, clinics or health plans. Three final rules were waiting at the White House on October 6, 2026. The White House office that reviews major rules is the Office of Information and Regulatory Affairs (OIRA). A final rule under its review is not yet in effect. The timeline shows status, and the table says who must act.
Timeline
Three EHR rules are still waiting on White House review as of October 2026
Eight rules and dates, from in force to proposed, with status as of October 6, 2026.
July 31, 2024In force
Clinicians can lose Medicare points for blocking information
The HHS Inspector General finds that a Medicare clinician blocked information and refers the case to CMS, the Medicare agency. If the clinician must report on the Promoting Interoperability category, that category scores zero. It is typically a quarter of the total Medicare score.
January 1, 2026In force
Health plans must explain prior authorization denials
Medicare Advantage, Medicaid, children's health insurance (CHIP) and federal marketplace plans must give a specific reason when they deny a prior authorization request. Prior authorization is the plan's approval before it pays for a service. Except marketplace plans, which are outside the time limits, they must decide in 72 hours for urgent requests and 7 calendar days for standard ones. This binds plans, not clinics.
February 16, 2026In force
Programs covered by Part 2, the federal rule on substance use disorder records, must follow the updated rules. HHS began taking complaints and breach notices.
April 2, 2026Proposed
HIPAA Privacy Rule update: final rule at White House review
Not final. The final rule was received April 2, 2026 and was still pending review on October 6, 2026. Its text is not public.
July 28, 2026Proposed
HTI-5: final rule at White House review, agency target date passed
Not final. HTI-5 is ONC's proposed rule to cut certification requirements. The final rule was received July 28, 2026 and was pending on October 6, 2026. The agency's own August 2026 target has passed.
September 29, 2026Proposed
CMS 2027 physician fee schedule: final rule at White House review
Not final. The physician fee schedule is Medicare's yearly payment rule for clinicians. The final rule reached White House review on September 29, 2026 and was pending on October 6, 2026. The July 2026 proposal would drop the Security Risk Analysis measure for the 2027 performance year. That measure is a yes-or-no statement that the clinic reviewed the risks to its patient data.
January 1, 2027Coming
Health plans' data-sharing connections due
The Patient Access, Provider Access, Payer-to-Payer and Prior Authorization connections are generally due from this date.
July 2027Proposed
Target for the final HIPAA Security Rule update
HHS lists it as a long-term action. Agency targets often slip.
Status as of October 6, 2026. Agency target dates often slip.
2024 to 2027Sources: Federal Register, disincentives rule (2024) · CMS prior authorization rule fact sheet · HHS Part 2 enforcement program (2026) · Federal agenda, HIPAA Privacy Rule update · Federal agenda, HTI-5 · CMS 2027 physician fee schedule proposal · Federal list of rules under White House review (October 6, 2026) · White House review record, CMS 2027 physician fee schedule final rule · White House review record, HIPAA Privacy Rule update · White House review record, HTI-5 final rule · Federal agenda, HIPAA Security Rule update
| Rule | Who must act | Status on October 6, 2026 | What it means for a clinic |
|---|---|---|---|
| Disincentives for information blocking (stopping or slowing access to health information without a good reason) (Federal Register, 2024) | Clinicians found by the HHS Inspector General to have blocked information, then referred to CMS, the Medicare agency | In force since July 31, 2024 | A Medicare clinician in MIPS, Medicare's yearly payment-scoring program, who must report on the Promoting Interoperability category gets a zero in that category |
| Information-blocking fines (HHS, 2026) | Companies that make or sell certified health IT, and health information exchanges and networks | In force; up to $1,327,209 per violation in HHS's January 2026 table | Not aimed at clinics |
| HTI-1 data standard, USCDI version 3, a federal list of patient data types (ONC, 2025) | EHR developers | Done: due December 31, 2025; version 1 expired January 1, 2026; ONC gave developers until February 28, 2026 for 15 criteria (ONC enforcement discretion notice, 2025) | Ask your vendor to confirm the update |
| HTI-5 deregulatory rule (ONC, 2025) | EHR developers | Proposed December 29, 2025; comments closed February 27, 2026, per the Federal Register. It would remove 34 of 60 certification criteria and revise 7. It would drop the AI model-card requirements (written summaries of how an AI tool works) and remove one information-blocking exception. The final rule reached White House review on July 28, 2026 and was pending on October 6 (review record). The agency's own August 2026 target (federal agenda, 2026) has passed | Certified features may become optional |
| Prior authorization rule, CMS-0057-F (CMS, 2026 and 2027) | Health plans | Decision times in force January 1, 2026; marketplace plans on the federal exchange are left out of the time limits. Data-sharing connections are generally due from January 1, 2027. Drugs are not covered | Expect denial reasons and faster answers; no new clinic duty |
| TEFCA, the voluntary national record-sharing framework (ONC, 2026; HHS, 2026) | Voluntary for networks and clinics | Running: over 71,000 sites or organizations join through 11 designated networks, per ONC's TEFCA page (last updated June 5, 2026). HHS said in June 2026 that records exchanged grew from 10 million to more than 1 billion in under a year. HHS does not define "records" | Optional; ask your vendor whether it connects |
| Part 2, substance use disorder records (HHS, 2026) | Programs covered by Part 2 | In force February 16, 2026; enforcement program announced February 13, 2026 | Confirm whether Part 2 covers you, then your compliance |
| Reproductive health privacy rule (HHS) | HIPAA-covered clinics | Mostly cancelled by a federal court on June 18, 2025; the remaining notice changes, due February 16, 2026, concern Part 2 substance use disorder records | Confirm whether they apply to you, then update your notice of privacy practices |
| HIPAA Privacy Rule update (federal agenda, 2026; review record) | HIPAA-covered clinics | Final rule at White House review since April 2, 2026; the agenda says it would strengthen patient access and ease sharing | Watch for it. The agency's own August 2026 target has passed; the text and any effective dates are not public |
| HIPAA Security Rule overhaul (federal agenda, 2026) | Clinics and their vendors | Proposal issued December 27, 2024 and published in the Federal Register January 6, 2025; final action targeted for July 2027 | The current rule stays in force |
| MIPS, 2026 performance year (CMS, 2025) | Medicare clinicians in MIPS | Final for 2026 through 2028: a 75-point performance threshold in MIPS scoring. Clinicians must now also answer yes to a second statement, that they put security measures in place to reduce the risks they found | Keep your security risk analysis current |
| CMS 2027 physician fee schedule (Medicare's yearly payment rule for doctors' services) (CMS, 2026) | Medicare clinicians in MIPS | Proposed July 16, 2026; comments closed September 14, 2026; final rule received at White House review September 29, 2026 (federal review list, 2026) and pending | Would drop the risk analysis measure for the 2027 performance year |
Certification rules: what must your EHR vendor build?
Certification is a federal program that sets technical rules an EHR product must meet. Those rules bind vendors, not clinics. Under a rule called HTI-1, certified EHRs had to support version 3 of USCDI, a federal list of patient data types, by December 31, 2025 (ONC, 2025).
A second rule, HTI-5, is only a proposal. It would remove 34 of the 60 certification criteria, the individual technical tests, and revise 7 more (ONC, 2025). A clinic files nothing, but certified features may become optional, so ask which ones your vendor will keep. The table above gives the review status.
Information blocking: can a clinic be penalized?
Information blocking means stopping or slowing access to health information without a legitimate reason. The law's base figure is $1 million per violation, and HHS's January 2026 table lists the maximum as $1,327,209. The fines apply to developers of certified health IT, exchanges and networks, not clinics (HHS, 2026). A September 4, 2025 alert from the HHS Inspector General (OIG) and ONC said enforcement is active and listed no cases (OIG and ONC, 2025).
A clinic faces a disincentive only if OIG finds information blocking and refers it to CMS, the Medicare agency. For a MIPS clinician, a disincentive means lost Medicare scoring points rather than a fine. MIPS is the Medicare program that adjusts payments by a yearly score. For a MIPS clinician who must report on the Promoting Interoperability category, the rule says the clinician faces:
not earning a score in the performance category (a zero score), which is typically a quarter of the total final composite performance score
HHS, Federal Register, July 1, 2024, rule effective July 31, 2024.
The chart below follows one claim.
How it works
A claim of information blocking can end very differently depending on who is accused
What happens after someone files a claim on ONC's public portal
- Step 1
A claim is filed
The public can file on ONC's portal
ONC forwards - Step 2
ONC shares it with OIG
Every claim goes to the HHS Inspector General
OIG decides - Step 3
OIG may investigate
No investigation count is published
if found - Step 4
The outcome depends on who was accused
A clinic: a disincentive through CMS after an OIG finding and referral. Developers, networks and exchanges: a fine of up to $1,327,209 per violation. Certified developers: ONC can require corrective action and could suspend or end certification.
OIG does not publish how many claims it has investigated. A claim is an allegation, not a finding.
2026Sources: ONC information blocking portal process chart · HHS civil monetary penalties inflation adjustment · Federal Register, disincentives rule
ONC's monthly file lists 2,453 named parties across all claims. ONC analysts classed 1,938 of them as health care providers, which is about 79% (1,938 divided by 2,453 is 0.79). That 79% is our sum, not an ONC total. A claim is only an allegation, and OIG's information-blocking page lists no penalties, which is evidence, not proof. A separate rule, covered in the next section, also requires clinics to answer record requests on time, and OCR does enforce it.
| Information-blocking counts | Result | Source |
|---|---|---|
| Possible claims logged, April 5, 2021 to July 31, 2026 | 2,450 (2,563 submissions, 113 not claims) | ONC, 2026 |
| Named parties that ONC analysts classed as health care providers (our addition of ONC's monthly file; 2,453 named parties in all) | 1,938, about 79% | ONC, 2021 to 2026 |
| Penalties or case counts on OIG's information-blocking page (last updated May 27, 2026; read October 6, 2026) | None listed | OIG, 2026 |
Data sharing and patient access: what must a clinic do?
TEFCA, the national record-sharing network run under ONC, is voluntary, so ask your vendor whether it connects. Patients use portals too. A patient portal is a secure website or app where patients see their records.
In 2024, 65% of U.S. adults were offered an online record and used it at least once in the past year, up from 25% in 2014. Among adults who were offered access, 87% of those whose provider encouraged use logged in, against 57% of those who were not encouraged. This shows the two go together; it does not prove that encouragement caused the gap (ONC, 2024).
Patients must get their records within 30 days of asking, with one 30-day extension (Code of Federal Regulations, 45 CFR 164.524). On August 27, 2026, OCR announced a $50,000 settlement with an eye-care provider that took almost two years to give a patient her records. It was OCR's 55th Right of Access action, the rule that lets patients get copies of their records (HHS OCR, 2026). So answer record requests within 30 days, and remind patients about the portal.
Privacy and Medicare reporting: what applies now?
Programs covered by Part 2, the federal rule on substance use disorder records, had to follow the updated rules by February 16, 2026 (HHS OCR, 2026). A federal court cancelled most of the 2024 reproductive health privacy rule in June 2025, so only the changes to the notice of privacy practices remain, and those concern Part 2 substance use disorder records (HHS OCR).
For Medicare scoring, CMS added a second yes answer to the Security Risk Analysis measure for 2026 (CMS, 2025) and proposed dropping the measure for 2027 (CMS, 2026). A security risk analysis is a written review of the risks to patient data. HIPAA requires one whatever the Medicare measure does.
How much does an EHR cost in 2026?
How much does an EHR cost? Among the three practice types in the tables below, the cheapest entry plan for one clinician costs $31 a month and the most expensive $499. ClinikEHR and Halaxy charge $0 for one clinician, so they are not in that range. The real bill adds features, card fees and one-time fees. Unless a table says otherwise, every calculator number below is for vendors with published prices, read September 26, 2026; the vendor fee tables were read October 6, 2026.
Do EHR vendors publish their prices?
Of the 107 full EHRs in our calculator, 44 publish a price on their own page, which is 41% (44 divided by 107 is 0.41). Without ClinikEHR it is 43 of 106, also 41%.
| Practice type (full EHRs only; prices read September 26, 2026) | Full EHRs (n) | Publish a price | Quote only | Enterprise contract |
|---|---|---|---|---|
| All practice types | 107 | 44 | 57 | 6 |
| Therapy and mental health | 33 | 24 | 9 | 0 |
| Physical therapy and chiropractic | 22 | 13 | 9 | 0 |
| Med spa and aesthetics | 15 | 8 | 7 | 0 |
| Medical and primary care | 32 | 12 | 18 | 2 |
| Hospital and inpatient | 11 | 2 | 4 | 5 |
Practice types overlap, so the rows do not add to 107. On October 6, 2026, athenahealth, DrChrono and NextGen showed no price on their own pages (EHR cost calculator, 2026). Quote-only vendors sit outside every median, so the medians below describe only vendors that publish prices. To compare vendors that do not publish a price, ask each for an itemized quote. The chart below shows the shares.
The data
Only 44 of the 107 full EHRs in our calculator (41%) show a price; the share runs from 18% to 73% by practice type
Share of full EHRs in our calculator that publish a price, by practice type
- All full EHRs44 of 10741%
- Therapy and mental health24 of 3373%
- Physical therapy and chiropractic13 of 2259%
- Med spa and aesthetics8 of 1553%
- Medical and primary care12 of 3238%
- Hospital and inpatient2 of 1118%
Full EHRs only. Self-hosted free software and one-job tools are left out. Prices were read on vendors' own pages on September 26, 2026.
September 2026Source: ClinikEHR EHR cost calculator
What do published base plans cost for one, five and ten clinicians?
Each vendor's entry plan is its cheapest published plan. The middle half is the range that holds the middle 50% of vendors: a quarter cost less and a quarter cost more. Entry plans include different things. We left out ClinikEHR and Halaxy, which cost $0 at one clinician, and WriteUpp and ECLIPSE, which publish no price at one or more of these team sizes. Each added clinician brings 40 clients and 100 visits.
The chart below shows the spread for one clinician. The table after it adds five and ten clinicians.
The data
For one clinician, entry plans run from $31 to $499 a month, and the spread differs by practice type
Entry plan per month for one clinician. The thin line runs lowest to highest, the box is the middle half and the tick is the median.
- Therapy and mental health21 products · Middle half $45 to $69$55 middle$31 to $249
- Medical and primary care10 products · Middle half $50 to $300$245 middle$39 to $499
- Physical therapy and chiropractic9 products · Middle half $39 to $65$49 middle$33 to $158
lowest to highestthe middle halfthe median (half cost less, half cost more)
Vendors with published prices in our calculator. ClinikEHR, Halaxy, WriteUpp and ECLIPSE are left out of these rows. In medical, no plan costs between $50 and $199, so the $245 median describes no real plan.
September 2026Source: ClinikEHR EHR cost calculator
| Practice type, entry plan per month (prices read September 26, 2026) | Vendors (n) | Team size | Lowest | Middle half | Median | Highest |
|---|---|---|---|---|---|---|
| Therapy and mental health | 21 | 5 clinicians | $56 | $155 to $295 | $225 | $1,245 |
| Therapy and mental health | 21 | 10 clinicians | $152 | $306 to $555 | $420 | $2,490 |
| Medical and primary care | 10 | 5 clinicians | $195 | $275 to $1,455 | $835 | $2,495 |
| Medical and primary care | 10 | 10 clinicians | $390 | $525 to $2,906 | $1,595 | $4,990 |
| Physical therapy and chiropractic | 9 | 5 clinicians | $56 | $95 to $219 | $173 | $270 |
| Physical therapy and chiropractic | 9 | 10 clinicians | $152 | $195 to $394 | $248 | $458 |
| Medical and primary care, one clinician (n 10, read September 26, 2026) | Price per month | |||||
| --- | --- | |||||
| Carepatron | $39 | |||||
| Office Ally | $45 | |||||
| Healthie | $50 | |||||
| CharmHealth | $50 | |||||
| Practice Fusion | $199 | |||||
| Hint Health | $290 | |||||
| Akute Health | $300 | |||||
| Atlas.md | $300 | |||||
| AdvancedMD | $429 | |||||
| eClinicalWorks | $499 | |||||
| With ClinikEHR and Halaxy added (both $0 at one clinician; read September 26, 2026) | Vendors (n) | Median, 1 clinician | Median, 5 clinicians | |||
| --- | --- | --- | --- | |||
| Therapy and mental health | 23 | $51 | $219 | |||
| Medical and primary care | 12 | $125 | $512 | |||
| Physical therapy and chiropractic | 11 | $45 | $173 |
In therapy, the one-clinician median is $55 across 21 vendors, and 17 of the 21 plans cost $39 to $85. In medical, the $245 median describes no real plan: four plans cost $39 to $50, six cost $199 to $499, and none falls between. With 10 prices, the median is the average of the fifth and sixth, $199 and $290, which is $244.50. AdvancedMD's page lists $429 to $1,070 per provider a month for medical specialties. So the $429 in the vendor table is the low end of its range (AdvancedMD, 2026).
Do not multiply a one-clinician price by your headcount, because 6 of the 21 therapy vendors lower the rate as the team grows. Five times the therapy median is $275 (5 times 55), but the five-clinician median is $225. What to do: ask each vendor for a quote at your real team size.
Three vendors have a $0 plan for a very small practice that does not bill insurance, and each is capped. The test practice has 1 clinician, 20 clients and 40 visits a month. The third column raises it to 40 clients and 60 visits, and the fourth adds 28 insurance claims a month, sent electronically.
| $0 plan (therapy and medical; read September 26, 2026) | The cap | Still $0 at 60 visits | Still $0 at 28 insurance claims a month |
|---|---|---|---|
| CharmHealth | 50 visits a month; paper claim forms (CMS-1500) up to 50 a month; electronic claims are not offered on the Free plan and are an add-on on paid plans | No | Yes for paper CMS-1500 forms (up to 50 a month); no if claims are sent electronically |
| ClinikEHR | 2 staff and 50 clients | Yes | No |
| Halaxy | Free core; U.S. claims unavailable; text messages and video sold as credits; AI notes included on video visits only | Yes | No |
How do vendors charge?
In therapy, 13 of 21 charge the same extra amount for each added clinician and 8 change the rate as the team grows. In medical it is 7 of 10, and in physical therapy and chiropractic only 4 of 9. None charges a flat price for a growing team.
| Practice type (n vendors; read September 26, 2026) | Same extra amount per added clinician | Rate changes with team size | Flat (adding a clinician costs nothing) | Median extra cost per added clinician, 1 to 5 clinicians (middle half) |
|---|---|---|---|---|
| Therapy and mental health (21) | 13 | 8 (rate falls as the team grows: TheraPlatform, Healthie, SimplePractice, Nookal, Practice Better, TherapyNotes; rate changes in steps: Cliniko, GlossGenius) | 0 | $47 ($30 to $59) |
| Medical and primary care (10) | 7 | 3 (rate falls as the team grows: Healthie; rate changes in steps: Hint Health, Akute Health) | 0 | $146 ($56 to $289) |
| Physical therapy and chiropractic (9) | 4 | 5 (rate falls as the team grows: TheraPlatform, Nookal; rate changes in steps: Cliniko, GlossGenius, Practice Perfect) | 0 | $19 ($13 to $39) |
Why it matters: the price for 5 clinicians is usually not 5 times the price for 1. What to do: ask for the price at your own team size and what each added clinician costs. A third model is a percentage of collections, the money a clinic is actually paid. It costs more as the clinic collects more, so ask for the rate and monthly minimum in writing.
| Percentage-of-collections pricing | What the vendor says | Source |
|---|---|---|
| CareCloud | Its fee is in most cases a percentage of a client's healthcare revenue, with a monthly minimum and a one-time setup fee; no rate published (fiscal year 2025) | CareCloud, 2025 |
| athenahealth | Pricing corresponds to an organization's collections; no rate published (read October 6, 2026) | athenahealth, 2026 |
| eClinicalWorks | Billing service (revenue cycle management) at 2.9% of practice collections (read October 6, 2026) | eClinicalWorks, 2026 |
| AdvancedMD | Managed billing (revenue cycle management) service at 4% to 8% of collections (read October 6, 2026) | AdvancedMD, 2026 |
What does a whole practice pay once the features it needs are added?
We priced practices with the features they need (definitions in the table). For primary care, the median is $398 a month without ClinikEHR (7 vendors) and $376 with it (8 vendors). ClinikEHR's own price for this practice is $354, below $398. So adding it makes the median the average of $354 and $398, which is $376, a drop of $22.
For the solo therapist the medians are $86 and $87. An AI note-taker lifts the therapy median to $120 without ClinikEHR, up $34 (120 minus 86), and to $125 with it.
| Practice (monthly price; read September 26, 2026) | Monthly, without ClinikEHR | Monthly, with ClinikEHR | First year, without ClinikEHR | First year, with ClinikEHR | ClinikEHR's own total |
|---|---|---|---|---|---|
| Solo therapist: 1 clinician, 40 clients, about 110 sessions a month, 70% billed to insurance (77 claims); video visits, claims, portal, online booking, text reminders, e-signature, intake forms | $86 median, n 7 (range $58 to $111) | $87 median, n 8 (range $58 to $130) | $1,027 (n 7) | $1,056 (n 8) | Essential with these features: $130 a month, the highest of the 8 |
| Solo therapist plus AI notes: the same practice with an AI note-taker | $120 median, n 7 (range $58 to $254) | $125 median, n 8 (range $58 to $254) | $1,445 (n 7) | $1,513 (n 8) | Essential with these features: $130 a month, in the middle of the 8 |
| Primary care: 2 clinicians who prescribe, 1 admin, 600 patients, 600 visits a month, 80% billed to insurance (480 claims); e-prescribing, claims, portal | $398 median, n 7 (range $90 to $1,198) | $376 median, n 8 (range $90 to $1,198) | $4,776 (n 7) | $4,559 (n 8) | Essential with these features: $354 a month, in the middle of the 8 |
Each median uses only vendors whose pricing page lists and prices every feature we chose. That is 8 of 24 priced therapy EHRs and 8 of 12 priced primary care EHRs. A vendor left out may have the feature, but its page is silent. Bigger practices have fewer such vendors, so the next table names them and gives no median.
ClinikEHR's AI price assumes the notes stay within its pooled allowance of 300 audio minutes a month on Essential. The calculator output does not show that cap being applied.
| Bigger practice (monthly price; read September 26, 2026) | Vendors whose pricing page lists and prices every chosen feature, with monthly price |
|---|---|
| Therapy group: 5 clinicians, 1 admin, 200 clients, about 550 sessions a month, 70% billed to insurance (385 claims); adds outcome measures and group sessions | 4 of the 22 other priced vendors: Zanda $318, Healthie $380, TheraPlatform $382, SimplePractice $551. With ClinikEHR (Team plan), $384, it is 5 of 23 |
| Primary care: 3 clinicians who prescribe, 2 admin staff, 900 patients seen a month, 80% billed to insurance (720 claims). This practice adds telehealth, online booking, text reminders, e-signature and lab orders | 2 of 12 priced vendors: Healthie $400; ClinikEHR (Team plan) $940 |
Which fees are easy to miss?
Card fees can cost more than the software. We show a card fee as the percent of a $100 payment, including the fixed fee per payment. Of 24 priced therapy EHRs, 8 have no card rate on file, and so do 6 of 12 medical EHRs. Osmind passes Stripe's fee to the patient, so we leave it out of the median. Without ClinikEHR and Osmind, the therapy median is 3.35% (14 vendors), and with ClinikEHR added and Osmind counted at 0% it is 3.35% (16 vendors).
ClinikEHR has the highest online card fee in our calculator data. Its rate is 5.10%: a 1.9% platform fee plus Stripe's 2.9% plus $0.30 gives $5.10 on a $100 payment. Work it out: on $10,000 a month in 100 payments of $100, 3.35% costs $335. That is about six times the $55 median monthly price of a one-clinician therapy plan (335 divided by 55 is 6.09). At 5.10% it costs $510.
| Card fee (percent of a $100 payment; $10,000 a month in 100 payments; read September 26, 2026) | Priced full EHRs (n) | Card rate on file | No rate on file | Median without ClinikEHR | Median with ClinikEHR | Range without ClinikEHR | ClinikEHR |
|---|---|---|---|---|---|---|---|
| Therapy and mental health | 24 | 16 | 8 | 3.35% (n 14, without Osmind, which passes Stripe's fee to the patient); 3.29% if Osmind is counted at 0% (n 15) | 3.35% (n 16, Osmind counted at 0%) | 2.6% (GlossGenius) to 4.5% (Halaxy), without Osmind | 5.10%, the highest in our calculator data |
| Medical and primary care | 12 | 6 | 6 | 3.20% (n 5: Atlas.md 2.4%, Hint Health 3.05% on its Pro plan and 3.30% on Launch, Healthie 3.2%, Carepatron 3.5%, Halaxy 4.5%) | 3.35% (n 6) | 2.4% to 4.5% | 5.10%, the highest in our calculator data |
Per-use and add-on fees sit on vendors' own pages, read October 6, 2026. DrChrono, for one, publishes no plan price but lists per-text, per-fax and per-call fees.
| Vendor | Published price | Extra fees listed on the same page |
|---|---|---|
| AdvancedMD | Medical specialties $429 to $1,070 per provider a month; mental health $130 to $399 | Setup is free to $1,000, and up to $6,000 for complex enterprise clients. Moving practice-management data costs $800, $1,200 or $2,000. Clinical EHR data migration is quoted separately. Controlled-substance e-prescribing is typically $35 a month (stated in its mental health answer). AI tools cost $100 per provider a month or $0.99 per encounter. Card processing is typically 2% to 6%. Its managed billing service costs 4% to 8% of collections |
| CharmHealth | $0.50 per encounter ($25 monthly minimum) or $200 per provider a month | E-prescribing is $15 per provider a month. Controlled-substance prescribing is $250 per provider for one year. Telehealth is $20 per provider a month. E-fax is $25 a month up to 200 pages, then 10 cents a page. Electronic claims are $25 a month for up to 50, then $0.25 each. An AI scribe is $125 per provider a month or $2 per encounter |
| eClinicalWorks | $499 per provider a month (EHR only); $599 with practice management; no start-up costs | Its billing service (revenue cycle management) costs 2.9% of collections. Initial training is included for practices of 1 to 9 providers, with added implementation fees above nine. Data migration is free. Fees per statement and per messenger use apply, but no rate is published |
| DrChrono | Plan prices not published (request a quote) | Over plan limits, texts cost $0.05, fax pages $0.07 and calls $0.10. Extended lab integration is $30 per provider a month. Paper claims are $1.00 and electronic patient statements $0.59. Card payments cost 3.25% + $0.30 plus a $5 program fee. Migration may be free or carry a fee |
| Open Dental (dental) | $199 per location a month for 12 months, then $149; up to 3 providers; the practice hosts the software itself | DoseSpot e-prescribing is $49 a month per prescriber ($57 with controlled substances), or Ensora from $29. Texts cost $5 a month per location plus $0.04 per message. On-site training is $4,325 per trainer per day (average estimate). Data conversion is typically $1,450 per database, plus $400 per extra clinic and $850 for scanned images, on its conversions page |
One-time fees are another place where costs hide. Free migration usually means you import the data yourself, and a missing price does not mean free. For onboarding (training and help getting started), 22 of 24 therapy vendors have nothing recorded, which is not free onboarding. Ask each vendor for a written list of every extra fee.
| One-time fees (priced full EHRs; read September 26, 2026) | Migration: no charge | Migration: paid | Migration: no price published | Onboarding: paid package | Onboarding: price unpublished | Onboarding: nothing recorded |
|---|---|---|---|---|---|---|
| Therapy and mental health (24) | 12 | 1 (BestNotes $100) | 11 | 0 | 2 | 22 |
| Medical and primary care (12) | 6 | 0 | 6 | 1 (Hint Health $500) | 1 | 10 |
The next table shows how vendors handle AI note-taking on their pricing pages. Of 24 priced therapy EHRs, 3 include it at no extra cost and 2 include a capped allowance. Another 13 sell it as an add-on, with a median of $35 a month and a range of $15 to $175. Four offer it without a published price, and 2 do not list it. Included means no extra charge on the plan; check each page for limits, such as Halaxy's video visits only.
| AI notes on the pricing page (priced full EHRs; read September 26, 2026) | Included at no extra cost | Capped allowance | Paid add-on or higher plan | Offered, price not published | Not offered | Not listed |
|---|---|---|---|---|---|---|
| Solo therapist (24) | 3 (Carepatron, Halaxy on video visits only, Blueprint) | 2 (Noterro; ClinikEHR, 300 minutes of audio a month pooled on Essential) | 13: median add-on $35 a month, range $15 to $175 | 4 (IntakeQ / PracticeQ, Nookal, BestNotes, Osmind) | 0 | 2 (Cliniko, GlossGenius) |
| Therapy group of 5 (23) | 3 (Carepatron, Halaxy on video visits only, Blueprint) | 2 (Noterro; ClinikEHR, 900 minutes of audio a month pooled on Team) | 12: median add-on $188 a month, range $75 to $625 | 4 | 0 | 2 |
| Medical, 3 clinicians (12) | 3 (Carepatron, Halaxy on video visits only, Atlas.md) | 1 (ClinikEHR, 900 minutes of audio a month pooled on Team) | 4: Hint Health $100, AdvancedMD $300, CharmHealth $375, Healthie $766 a month | 1 (eClinicalWorks) | 1 (Practice Fusion) | 2 (Office Ally, Akute Health) |
What should you check in the contract before you sign?
ONC's 2016 guide to EHR contracts warns that cloud contracts often renew automatically. It suggests that a contract renew only if the buyer says it wants to renew, and that buyers negotiate caps on future price increases upfront (ONC, 2016). ONC's chapter on switching EHRs lists transition costs but gives no dollar figure. It says:
Unfortunately, very few EHR vendors include any transition provisions in their standard form contracts.
ONC, EHR Contracts Untangled, Chapter 9, 2016.
Federal rules require makers of certified EHRs to describe the extra costs and fees a user may pay, in plain language. The rule is 45 CFR 170.523, in the Code of Federal Regulations (eCFR, current to October 1, 2026). This covers certified products only, and the description may list fees without prices. So get renewal notice, price caps, data export and transition help in writing, and ask how long a vendor will support its product, as UroChartEHR shows.
| Vendor | Contract term, from its own page (read October 6, 2026) | Source |
|---|---|---|
| Practice Fusion | The $199 per provider price needs an annual commitment | Practice Fusion, 2026 |
| Open Dental | Month to month. The price is $199 a month for the first 12 months, then $149, and users must call to cancel | Open Dental, 2026 |
| athenahealth | Says it has no long-term contracts, which is its own claim | athenahealth, 2026 |
How much time do clinicians spend in the EHR, and what is changing?
Two measures put EHR time at about 6 hours for every 8 hours of scheduled patient time. The newest survey says after-hours documentation is easing while prior authorization work grows. The log studies come from academic systems and Epic users; the family physician figures are self-reported.
How many hours are clinicians in the EHR?
A study used computer logs of EHR use from February to July 2025 to measure 195 primary care physicians at one academic health system. They spent 6.0 hours in the EHR for every 8 hours of scheduled patient time, and 2.9 hours of that fell outside scheduled hours (Applied Clinical Informatics, 2025). The authors write:
Almost half of study physicians' EHR use occurred outside patient scheduled hours.
Applied Clinical Informatics, Variation in Measures of Electronic Health Record Use Outside Scheduled Hours, May 13, 2026.
The table adds two older studies of EHR time. Active time means the mouse or keyboard was in use.
| Measure | Result | Data year | Source |
|---|---|---|---|
| Active EHR time, all specialties, 200,081 physicians at 396 organizations that use Epic | 5.8 hours per 8 scheduled patient hours: documentation 2.3, chart review 1.1, orders 0.8, inbox 0.8, other 0.8; primary care (family and internal medicine) 7.3 hours | November 2021 to April 2022 | Journal of General Internal Medicine |
| After-hours time, same study | 1.2 hours outside clinic hours on scheduled days plus 1.3 hours on unscheduled days | November 2021 to April 2022 | Journal of General Internal Medicine |
| EHR time per visit, 307 primary care doctors in 31 clinics in two Boston academic health networks | Median 36.2 minutes, including 6.2 of pajama time (evenings, early mornings and weekends) and 7.8 in the inbox | 2021 | JAMA Network Open |
In the Boston study, clinics with a pharmacy technician had 7.87 fewer EHR minutes per visit. That shows the two go together; it does not prove the technician caused the difference (JAMA Network Open, 2021).
Is the workload getting lighter or heavier?
On September 30, 2026, ONC posted an analysis of what family physicians reported about their workload each year from 2024 to 2026. After-hours charting is easing, and prior authorization work is growing. These are self-reports, and the post gives no sample size for 2025 or 2026 (ONC, 2024 to 2026). The 2024 study behind it covered 8,419 family physicians who answered American Board of Family Medicine certification questions (Journal of General Internal Medicine, 2024). ONC's post says three or more hours per day, while the study counts hours per evening.
| Family physicians reporting a heavy burden | 2024 | 2025 | 2026 |
|---|---|---|---|
| After-hours documentation, 3 or more hours | 41% | 37% | 34% |
| Prior authorization | 54% | 57% | 58% |
| Tracking down outside health information | 43% | 40% | 38% |
| All three burdens | 15.0% | 12.0% | 12.2% |
Averages hide who carries the load. A Health Affairs study counted patient portal messages. At UCSF Health, the University of California San Francisco health system, the top 5% of patients sent 52.8% of the medical advice messages that patients start. Across 224,068 US ambulatory (outpatient) physicians, primary care physicians received a median of 9.6 messages a week. Half got fewer and half got more (Health Affairs, published 2026).
The abstract also reports 53.3 messages a week for the top quartile. It does not say whether that is of all physicians or of primary care physicians, or whether it is an average, a middle value or a cutoff, so 5.6 times the primary care median (53.3 divided by 9.6) is only a rough comparison. The abstract does not state the data period.
Family physicians who said their home EHR time was appropriate were less likely to report burnout. Their odds were 0.58 times those of other doctors, or 42% lower (1 minus 0.58). The study shows the two go together, not that one causes the other (JAMA Network Open, 2017 to 2023).
In a 2020 to 2021 study of 18,265 physicians, sharing note-writing cut documentation time only in one case. That was when the helper wrote more than 40% of the note (JAMA Internal Medicine, 2020 to 2021). So the load is uneven, and staffing, message routing and shared note-writing may matter more than the averages suggest.
Do AI note-taking tools change the picture?
An AI scribe listens to a visit and drafts the note. The table lists the evidence. Savings are small and uneven: 13.4 fewer EHR minutes per 8 scheduled patient hours is under 3% of those 8 hours (13.4 divided by 480 is 0.028). Notes can also contain errors, so review every note. Our report on AI in EHRs goes deeper.
| Evidence | Who and when | What it found | Source |
|---|---|---|---|
| Doximity survey | 3,151 physician members in 15 specialties, surveyed twice (March to April 2025 and November 2025 to January 2026). Only members who chose to respond are included. Doximity says the results may not generalize to all physicians | 29% reported using voice-based documentation tools such as AI scribes in the later survey, up from 20% in the earlier one | Doximity, 2025 to 2026 |
| JAMA multi-site study | 8,581 ambulatory clinicians at 5 academic health systems, 1,809 of them scribe adopters; scribes introduced June 2023 to August 2025 | Adoption was linked to 13.4 fewer EHR minutes and 16.0 fewer documentation minutes per 8 scheduled patient hours; no clear change in after-hours EHR time | JAMA, 2023 to 2025 |
| Randomized trial | 238 physicians; about two months, November 2024 to January 2025 | One product cut time in notes by 9.5%; the other showed no clear change | NEJM AI, 2024 to 2025 |
| Pilot study | 31 physicians at one health system reviewed 356 of 7,545 AI notes (4.7%); July to August 2024 | 18% had a missed detail, 11.5% an invented detail and 5.3% an error rated serious or imminent risk | JMIR Medical Informatics, 2024 |
What are the security and downtime risks for a clinic?
OCR says hacking and ransomware are the most frequent type of large breach. Ransomware is software that locks a system until the victim pays. The Sophos survey covers organizations with 100 to 5,000 employees, Kettering is a hospital system, and the HHS breach list does not show practice size. No source we found gives a breach or outage cost for a clinic of 1 to 10 clinicians.
How often are practices breached, and how?
On April 23, 2026, OCR announced four HIPAA settlements, agreements in which an organization pays money and agrees to fix problems, after ransomware attacks. The total was $1,165,000. In every case, OCR found the organization had not done a proper security risk analysis. The four were a women's health network, a medical imaging provider, a benefits administrator and an employer's health plan (HHS OCR, 2026).
The table is our count of rows on HHS's public breach portal, which lists breaches of 500 or more people. It is our tally, not an HHS total, and recent weeks are undercounted.
| Our count of the HHS breach portal (rows read October 6, 2026; counted by submission date) | 2025 | 2026, to mid-September |
|---|---|---|
| Large breaches | About 800 | About 560 |
| Share that were hacking or IT incidents | About four in five | More than 85% |
| People affected | About 140 million | About 77 million |
| Share of people affected by hacking | About 96% | About 97% |
| Middle breach at a healthcare provider | About 4,800 people | About 4,200 people |
| Share of people affected in breaches reported by a business associate (a vendor that handles data for clinics) | About 63% | About 40% |
| Location listed (a row can list more than one; a label, not proof of vendor fault) | Network server 512, email 194, electronic medical record 36 (of 804) | Network server 400, email 113, electronic medical record 30 (of 558) |
Source: HHS breach portal, our tally of rows in its Under Investigation and Archive lists.
How to read it: breaches at healthcare providers were usually modest, with a middle value of about 4,800 people in 2025. Business associates, the vendors that handle data for clinics, reported breaches covering about 63% of the people affected that year. The locations listed most often were network servers and email, not the electronic medical record.
Change Healthcare is a vendor whose systems clinics across the country relied on. It told OCR in July 2025 that about 192.7 million people were affected by the 2024 attack on it. That count is not in the 2025 tally (HHS OCR, 2025). One vendor failure can reach clinics across the country at once. So ask your vendor about its security duties and how fast it must tell you about a breach.
How long does downtime last, and what makes it worse?
On May 20, 2025, Kettering Health, a multi-hospital system, had a system-wide outage. It believes the ransomware group Interlock caused it. Its core record system, Epic, came back on June 2, after 13 days (May 20 to June 2). On June 10, after 21 days, it said key services, including physician office visits, were back to normal. The system wrote that page during the event, so it is the system's own account (Kettering Health, 2025).
ONC's SAFER guide, a federal self-assessment on EHR safety, says:
Occasional temporary unavailability of EHRs is inevitable, due to failures of software and hardware infrastructure, as well as power outages and natural and man-made disasters.
ONC, SAFER Guides: Contingency Planning, 2025 edition.
A clinic cannot stop every attack, but it can control four things: a tested backup, a paper fallback, current software patches and secure logins.
The table below gives wider figures from a survey commissioned by the security firm Sophos. It covers organizations of 100 to 5,000 employees in 17 countries, so small clinics are outside the sample (Sophos, 2025). Recovery was slower when attackers locked the data (encrypted it). Only 9% were back to normal within a day, against 35% when the attack was stopped before the data was locked. About four in ten victims took longer than a week (100 minus 58 is 42; our subtraction, not a number Sophos prints).
| Sophos survey of 292 IT leaders at healthcare organizations in 17 countries hit by ransomware (fielded January to March 2025) | Result |
|---|---|
| Fully recovered within a week | 58% (21% in the 2024 survey) |
| Fully recovered within three months | 97% |
| Victims whose data was locked: restored from backups | 51% |
| Victims whose data was locked: paid the ransom | 36% |
| How attackers got in | Unpatched software 33%, malicious email 22%, stolen logins 18% |
What does the law expect today, and what may change?
Today, the HIPAA Security Rule, the part of HIPAA that protects electronic patient data, requires three plans. They are a data backup plan, a disaster recovery plan and an emergency-mode operation plan (Code of Federal Regulations, 2024 edition). A disaster recovery plan says how to restore lost data, and an emergency-mode plan says how to keep protecting data while systems are down.
HHS issued a proposal on December 27, 2024, published in the Federal Register on January 6, 2025. It would add a 72-hour restore rule and a 24-hour notice from vendors when they activate their own contingency plan (HHS OCR, 2024 proposal). It is not final: HHS's agenda targets July 2027, and targets often slip (federal agenda, 2026).
If an attack or outage may have led to patient data being accessed or disclosed in a way HIPAA does not allow, HHS presumes a breach. The clinic can overturn that only by showing a low chance that the data was compromised. Whether ransomware alone counts as a breach depends on the facts (HHS OCR, 2025). The table lists each duty and its status.
| Duty | Status | Source |
|---|---|---|
| Data backup plan, disaster recovery plan, emergency-mode operation plan | Required today | Code of Federal Regulations, 2024 edition |
| Testing and revising the plans; ranking which applications matter most | Addressable today (do it, or write down why another approach works as well) | Code of Federal Regulations, 2024 edition |
| Written procedures to restore lost systems and data within 72 hours | Proposed (issued December 27, 2024; published January 6, 2025); not final | HHS OCR, 2024 proposal |
| Business associates (vendors) tell clinics within 24 hours of activating their own contingency plan | Proposed (issued December 27, 2024; published January 6, 2025); not final | HHS OCR, 2024 proposal |
| Breach affecting fewer than 500 people | Report within 60 days after the end of the calendar year it was discovered | HHS OCR, 2025 |
| Breach affecting 500 or more people | Report without unreasonable delay and no later than 60 days after discovery | HHS OCR, 2025 |
What This Means for Your Clinic: What Should You Do Now?
The main EHR trends for 2026 are unfinished rules, more doctors using AI note tools, and hacking as the most frequent type of large breach. Prices are also missing: 63 of the 107 full EHRs in our calculator do not show one. These eight steps answer them.
- Ask your vendor in writing if its product is certified, who owns it and how long it will support it. Why: solo physicians had the lowest certified share of any practice size, 79.9% in 2024 (ONC, 2024), and vendors change owners or retire products.
- Get every fee in writing before you sign, including card rate, migration, renewal cap and data export. Why: only 44 of the 107 full EHRs in our calculator (41%) show a price. The therapy median card fee, 3.35% without ClinikEHR and Osmind, costs $335 a month on $10,000 in card payments (EHR cost calculator, 2026).
- Confirm your privacy notice (your notice of privacy practices) was updated by February 16, 2026, the due date for the remaining changes (HHS OCR).
- Answer record requests within 30 days, and remind patients about the portal. Why: OCR settled with an eye-care provider for $50,000 after it took almost two years to give a patient her records (HHS OCR, 2026). Among adults offered portal access in 2024, 87% of those whose provider encouraged use logged in, against 57% of the rest (ONC, 2024).
- Keep a written, current security risk analysis, and close the doors attackers use: patches, email protection and logins. Why: in all four of its April 2026 ransomware settlements, OCR found the organization had not done a proper risk analysis (HHS OCR, 2026).
- Build a downtime kit of paper forms, a tested backup restore and a way to reach staff without the EHR. Why: only 51% of Sophos survey victims whose data was locked restored from backups, in a survey fielded in early 2025 (Sophos, 2025).
- Cut documentation time by sharing note-writing or trying an AI note tool, and review every note. Why: documentation time fell only when the helper wrote more than 40% of the note. That was in a 2020 to 2021 study of 18,265 physicians (JAMA Internal Medicine, 2020 to 2021). AI scribe adoption was linked to 13.4 fewer EHR minutes per 8 scheduled patient hours, but after-hours EHR time did not change clearly (JAMA, 2023 to 2025). In a 2024 pilot at one health system, 5.3% of the reviewed AI notes had an error rated serious or imminent risk (JMIR Medical Informatics, 2024).
- Watch four rules that are not final: the HTI-5 rule, the CMS 2027 fee schedule, the HIPAA Privacy Rule update and the HIPAA Security Rule update. On October 6, 2026, none of the four was final. Three were at White House review (federal review list, 2026), and the Security Rule update was on HHS's long-term list (federal agenda, 2026).
What We Still Do Not Know
- Adoption in 2026. There is no official 2026 count, and ONC says its certified share may be underestimated.
- Final rules. The final text and timing of HTI-5, the CMS 2027 fee schedule, the Privacy Rule update and the Security Rule overhaul.
- Information-blocking penalties. We found none on OIG or ONC pages on October 6, 2026, but a missing posting is not proof.
- Small-practice market share. The official table puts smaller vendors in "Other," which is 21.5%.
- Prices. Our calculator is a sample read on one day, quote-only vendors sit outside every median, and we found no independent survey of what small practices pay in total.
- Effects and costs. The EHR time and AI studies come from academic health systems or from users of one EHR, Epic, not from small clinics. No source gives a breach or outage cost for a clinic of 1 to 10 clinicians.
Frequently Asked Questions
How many doctors use an EHR in 2026?
There is no official 2026 count. The newest official figure is for 2024: 95% of office-based physicians used an EHR and 91% used a certified one. That comes from the CDC's National Electronic Health Records Survey, conducted July to December 2024 and reported by ONC. The survey ended with its 2024 round, and ONC says its June 2026 briefs are its last formal reports. So any 2026 rate is an estimate.
What share of small practices and hospitals use an EHR?
In 2024, 86.1% of solo physicians had any EHR and 79.9% a certified one. For practices of 2 to 3 physicians the figures were 94.2% and 90.2%. For 11 to 50 physicians they were 98.4% and 95.1%, and for 51 or more 99.1% and 98.5%. Among non-federal acute care hospitals, 99.4% had a certified EHR. The smaller the practice, the lower the share.
Who has the biggest EHR market share?
It depends on who is counted. Among office-based physicians in 2024, Epic is the main EHR for 27.7% and the top five vendors for 59.1%. In hospitals, Epic served 50.8% in 2024, according to ONC. KLAS data reported by Fierce Healthcare put Epic at 43.7% of U.S. acute care hospitals for 2025. Among clinicians reporting to a Medicare quality program, 62.8% named Epic, which is a different group.
How much does an EHR cost in 2026?
Only 41% of the 107 full EHRs in our calculator publish a price. Among vendors with published prices in our calculator (read September 26, 2026), the median entry plan for one clinician is $55 a month for therapy (21 vendors). It is $245 for medical (10 vendors) and $49 for physical therapy and chiropractic (9 vendors). The median is the middle price: half cost less and half cost more. No medical plan costs between $50 and $199, so $245 describes no real plan. These medians leave out ClinikEHR and Halaxy, which cost $0 at one clinician; with them, the medians are $51 (23 vendors), $125 (12 vendors) and $45 (11 vendors). Card fees, add-ons and one-time fees come on top.
Can a clinic be fined for information blocking?
Fines, up to $1,327,209 per violation in HHS's January 2026 table, apply to developers, networks and exchanges. A clinic faces a disincentive only after the HHS Inspector General finds information blocking and refers it to CMS, the Medicare agency. For a Medicare clinician in MIPS (Medicare's yearly scoring program) who must report on the Promoting Interoperability category, that is a score of 0 in that category. As of October 6, 2026, we found no penalty listed on the Inspector General's pages.
Is the HIPAA Security Rule update final?
No. HHS issued the proposal on December 27, 2024, and it was published in the Federal Register on January 6, 2025. Its agenda lists it as a long-term action with final action targeted for July 2027, and targets often slip. The current rule stays in force, including backup, disaster recovery and emergency-mode operation plans. The proposal would add written procedures to restore lost systems and data within 72 hours.
How much time do doctors spend in the EHR?
In a 2025 study of 195 academic primary care physicians, EHR time was 6.0 hours for every 8 scheduled patient hours, with 2.9 hours outside scheduled hours. A 2021 to 2022 national study of Epic users found 5.8 hours, and 7.3 for primary care. The share of family physicians reporting 3 or more after-hours documentation hours fell from 41% in 2024 to 34% in 2026.
What should a clinic do if its EHR goes down?
ONC's SAFER guide says occasional temporary EHR downtime is inevitable. Keep paper forms for key tasks, tested backups, trained staff, a communication plan that does not depend on the EHR, and written downtime policies. HIPAA already requires an emergency-mode operation plan. If patient data may have been accessed or disclosed in a way HIPAA does not allow, HHS presumes a breach. The clinic can overturn that only by showing a low chance that the data was compromised, and HHS sets 60-day reporting clocks.
Conclusion
The state of EHR in 2026 is near-universal use, prices that 63 of the 107 full EHRs in our calculator do not show, and rules still being finished. Nearly every office-based physician has an EHR, so choose on fit, price and exit terms, not on whether to have one. Three duties to keep up with today are answering record requests within 30 days, updating the privacy notice and keeping a written security risk analysis current. The full price is more than the sticker price, so get every fee in writing and plan for downtime. Clinics that ask vendors specific questions and keep a short list of simple habits will be better prepared for these trends in 2026.
ClinikEHR is the EHR we build. Its public pricing page lists a Free plan at $0 for up to 50 clients and 2 staff, with no card needed. It also lists Essential at $99.90 a month and Team at $250 a month. Plans are month to month, with no long-term contract. You can compare it with other products in the EHR cost calculator.
Start on the Free Plan
Related Articles
- State of Agentic AI EHR 2026
- State of Small Clinics 2026
- State of Behavioral Health Practice 2026
- EHR Cost Calculator
- ClinikEHR billing and payments features
- How Much Does an EHR Cost in 2027? Real Prices, Hidden Fees & Pricing Models Compared
- EHR Implementation Cost 2027: Timeline, Contracts & What to Expect
- How to Switch EHRs Without Losing Patient Data (2027 Guide)
- Best EHR for Small Practices in 2027: Billing, Notes, and Telehealth Made Simple
- How to Reduce Documentation Time Without Cutting Corners in 2026
- How Small Clinics Can Simplify Compliance Without Losing Their Mind (or Their Weekends)
Statistics are as of the dates shown. Check the linked sources for updates. This is general information, not legal or medical advice.
Stay in the loop
Subscribe to our newsletter for the latest updates on healthcare technology, HIPAA compliance, and exclusive content delivered straight to your inbox.